Terms of Service

Last updated: February 17, 2026

1. Service

ExoProtocol (“we”, “us”) provides a GitHub App that runs governance checks on pull requests. By installing the App or using our website at exoprotocol.ai, you agree to these terms.

2. Account & Access

You authenticate via GitHub OAuth. You are responsible for your account security. We access your repositories only with the permissions you grant during installation (read-only for code, write for check results and PR comments).

3. Plans & Billing

Free tier: 3 public repositories at no charge. Pro tier: $29/month for unlimited repositories. Billing is handled by Paddle as our merchant of record. You may cancel at any time; access continues until the end of the billing period.

4. Refunds

If you are unsatisfied, contact us within 14 days of payment for a full refund. After 14 days, no refunds are provided, but you may cancel to prevent future charges.

5. Data & Privacy

We clone your repository temporarily to run governance checks. Code is deleted immediately after the check completes. We store governance reports (verdict, drift scores, session metadata) but never store your source code. See our Privacy Policy for details.

6. Acceptable Use

Do not use the service to violate laws, abuse the API, or interfere with other users. We may suspend accounts that violate these terms.

7. Limitation of Liability

The service is provided “as is”. We are not liable for any damages arising from your use of the service. Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

8. Changes

We may update these terms. Continued use after changes constitutes acceptance. Material changes will be communicated via the email associated with your GitHub account.

9. Contact

Questions? Email us at hello@exoprotocol.ai.